These Terms of Service ("Terms") govern your access to and use of the LOXTU aviation crew scheduling platform (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.
LOXTU provides a web-based crew scheduling and aviation operations management platform. The Service is accessed via a web browser at app.loxtu.com. We do not provide on-premise software, agents, or downloadable applications.
You must provide a valid email address to create an account. You are responsible for maintaining the security of your account. We use passkey (WebAuthn) authentication — no passwords are stored. You may also authenticate via Google OAuth.
By registering, you confirm that you have read and agree to our Privacy Policy.
You agree not to:
We may suspend or terminate your access to the Service immediately, without notice or refund, if:
You may terminate your account at any time by using the "Delete my account" feature in the app. Upon termination, your data will be erased in accordance with our Privacy Policy.
The Service, including its design, code, branding, and underlying technology, is owned by LOXTU Limited and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during the term of your account.
You retain all rights to the data you input into the Service ("Your Data"). We process Your Data only as necessary to provide the Service and as described in our Privacy Policy. A Data Processing Agreement (DPA) is incorporated by reference and available on request.
To the maximum extent permitted by applicable law:
You agree to indemnify and hold harmless LOXTU Limited, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:
Usage limits (rate limits, API quotas, storage caps) are applied to ensure fair access for all users. We may change these limits with reasonable notice. Excessive usage that degrades the Service may result in throttling or suspension.
Subscription fees, if applicable, are billed in advance. No refunds are given for partial months of service, except as required by applicable consumer protection law. We reserve the right to change fees with 30 days' notice.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to: acts of God, war, terrorism, cyberattacks, government action, internet outages, or supplier failures.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of London, England.
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
These Terms, together with the Privacy Policy and any applicable DPA, constitute the entire agreement between you and LOXTU Limited regarding the Service. They supersede all prior agreements, communications, and representations.
We may modify these Terms. Material changes will be notified via email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.